Data Safety
Data Usage Disclosure
This disclosure summarizes the types of data Dots-In may collect, why it is collected, whether it is shared, and how users can request deletion. It is intended to support app store and user transparency requirements.
Data We May Collect
- Personal identifiers: name, email address, phone or WhatsApp number, organization, college, city, and role.
- App and website activity: pages viewed, forms submitted, feature usage, timestamps, app version, browser, device type, diagnostics, and analytics events.
- Program information: waitlist, Pioneer, pilot, research, integration, onboarding, or support details submitted by the user.
- User-provided content: messages, feedback, survey answers, optional behavioural inputs, and content submitted inside Dots-In experiences.
Purpose of Collection
- App functionality, account access, onboarding, and identity verification for requested services.
- Support, user communications, waitlist updates, and program administration.
- Product personalization when enabled by the user or required by the selected feature.
- Analytics, abuse prevention, debugging, reliability, safety, and service improvement.
- Legal compliance, security, fraud prevention, and enforcement of terms.
Sharing and Sale
Dots-In does not sell personal information. We may share limited data with trusted service providers for hosting, analytics, security, communications, database operation, and customer support. We may also share data when legally required or necessary to protect users, rights, or service integrity.
Data Required vs Optional
Some information is required to provide a requested feature, such as email for waitlist or account access. Optional profile, feedback, or behavioural inputs may improve personalization or program matching, but users may choose not to provide optional information.
Data Protection
We use reasonable safeguards such as access controls, encrypted transport where available, and internal limitations on who can access user information. We design collection around the principle of using only what is needed for the requested feature or legitimate service purpose.
Retention and Deletion
We retain data for as long as necessary to provide the service, administer programs, maintain records, resolve disputes, enforce terms, and meet legal obligations. Users may request deletion by emailing support from the email associated with their account or submission.
User Controls
- Request access, correction, or deletion of personal information.
- Opt out of non-essential communications where available.
- Avoid submitting optional information that is not needed for the service.
- Contact support for privacy questions or account-related requests.
Contact for Data Requests
Send data usage, privacy, or deletion requests to pioneer@dotsin.ai.